by Adam Milecki | Feb 17, 2023 | Education, Sound Mitigation
After we previously announced our adoption of the new HIIC standard of flooring noise-reduction measurement, we realized the potential need for a more in-depth discussion of the science and reasoning behind HIIC and LIIC. John LoVerde and Wayland Dong of Veneklasen...
by Brandon Le | Jan 19, 2023 | Education, Product Information, Urban Announcements
With the perfect balance of performance and design, Urban Surface’s GlueDown Flooring provides the natural look of wood, in a hard-surface flooring alternative. In our installation, we used Kenwood from the Level Seven collection, a rich, brown tone that brings...
by Brandon Le | Oct 11, 2022 | Education, Product Information, Urban Announcements
With its commercial grade wear layer and Grip-tec backing, Urban Surfaces’ LooseLay flooring is designed for a quick, durable, and minimal adhesive installation. Before you begin installing, read the complete LooseLay Installation guide, located on our resources tab....
by Carlos Milla | May 3, 2021 | Education
Would you do almost anything to make a customer happy? You may have to. If you manage a customer service team, look at your policy. Does your team follow it to the tee? A team that goes by the book for every customer interaction wins merits, but could also drive some...
by Carlos Milla | Mar 23, 2021 | Education, Multi-Unit Commercial
Does waiting turn you into a monster? At the very least, it changes your mood. It’s like that popular ad slogan for Snickers candy bars, “You’re not you when you’re hungry.” The clever campaign expressed how feeling hungry saps your energy or makes you cranky, snippy...
by Urban Surfaces | Jan 29, 2021 | Education, Product Information
Sometimes you want the real thing. A Rolex watch, for example. A diamond ring. Music from the original recording artist. Hey, nobody likes those tribute bands, right? What about hardwood floors? Hardwood floors never go out of style and could last up to 100 years....
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