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What are the main criteria when selecting the correct product for the job?

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FAQ

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Which flooring is the right one for your project? Click/Locking, Glue Down LVT or LooseLay?

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FAQ

EN

What surface coatings does Urban Surfaces feature on its flooring products?

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FAQ

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Can Sound-Tec flooring with ‘EZ Clean’ surface coating be waxed?

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Should the floors be waxed? At what intervals?

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Are there repeated plank patterns in a box?

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What is the wear layer in vinyl flooring construction?

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Why are some vinyl floors thicker than others?

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Are larger planks better in quality?

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Can vinyl flooring be installed over radiant heat?

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How should Urban Surfaces’ flooring be stored?

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How are vinyl floors constructed?

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Are Urban Surfaces’ floors made from new or recycled vinyl content?

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What are the differences between the (3) Sound-Tec lines?

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Does Urban Surfaces offer the same colors in different lines?

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Can Sound-Tec, Sound-Tec Tile and Sound Tec Plus click together?

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What is the difference between water resistant and waterproof flooring?

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Will Urban Surfaces’ flooring be damaged in a flood?

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What are the differences between Laminate flooring and Sound-Tec flooring?

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What are the differences between Engineered Wood Flooring and Sound-Tec flooring?

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What is IAQ and why is it important?

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Why is hard surface flooring recommended for classrooms, offices and homes?

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What is the difference between a “mil” and a “millimeter”?

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What are the differences between a ‘micro bevel’ and a ‘painted bevel’?

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Does Urban Surfaces offer installation services?

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Does Urban Surfaces offer onsite installation training?

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How flat does the subfloor need to be for a proper installation?

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What is the best direction to lay flooring?

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Should different batch numbers be installed in a single project area?

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Can additional underlayments be installed under Urban Surfaces’ Floating Floor Products?

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Can underlayments be installed under Luxury Vinyl Tile (LVT)?

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Can Urban Surfaces’ floors be installed below grade?

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Is there an odor that lingers after installation?

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Can cabinets be installed on top of the flooring?

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Order Processing & Fulfillment

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Shipment Policy

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Damages Policy

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Flooring Claims

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Vehicle Damage Waiver

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Storage & Pickup Policy

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FAQ

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What you should know about the pH in water and vinyl flooring

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PDF

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Taylor 2025 Specifications

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EN

Whisper Step Underlayment Specifications

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Clear Coat Flyer

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Clear Coat Safety Data Sheet

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Taylor 2025 Safety Data Sheet

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Taylor Zephyr Brochure

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Taylor Zephyr Moisture Barrier Safety Data Sheet

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Taylor Zephyr Moisture Barrier Technical Data Sheet

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Urban 3010 Safety Data Sheet

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Urban 3010 Technical Data Sheet

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Urban 3020 Safety Data Sheet

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Urban 3020 Technical Data Sheet

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Urban Surfaces Floorscore 2020

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Claim Submission Instructions

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Delivery Claim Form

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Floating Floor Installation Guide

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Floating Floor Quick Installation Guide

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Glue Down Installation Guide

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Glue Down Quick Installation Guide

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Looselay Installation Guide

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Looselay Quick Installation Guide

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Floating Floor Care And Maintenance Guide

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Glue Down Care And Maintenance Guide

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Recommended LVT Cleaning Products 2019

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ES

Guia De Instalación Pegamento

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Guia De Instalación Piso Flotante

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Guia De Instalación Rapido Sound-Tec

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Guia De Instalación Sound-Tec

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City Heights Especificaciones

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Level Seven Especificaciones

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Main Street Especificaciones

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Sound-Tec Plus Especificaciones

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Sound-Tec Tile Especificaciones

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Sound-Tec Especificaciones

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Studio Floating Floor Especificaciones

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Mexico Catálogo

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City Heights Specifications

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InstaGrip Specifications

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Level Seven Specifications

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Main Street 6x36 Specifications

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Main Street Specifications

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Sound-Tec Specifications

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Sound-Tec Plus Specifications

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Sound-Tec Tile Specifications

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Studio Floating Floor Specifications

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Studio Gluedown Specifications

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SurfaceGuard Specifications

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Gluedown ASTM D2047 James Machine

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Gluedown ASTM D6007 Formaldehyde

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Gluedown ASTM E648 Critical Radiant Flux

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Gluedown ASTM E662 Smoke Density Flaming

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Gluedown ASTM E662 Smoke Density Non Flaming

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Gluedown ASTM F1514 Heat

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Gluedown ASTM F1515 Light

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Gluedown ASTM F925 Regular

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Gluedown ASTM F963 Heavy Metals

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Gluedown ASTM F970 00 Static Load

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Gluedown CPSC-C1001-09.3 Phthalates

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Sound-Tec ASTM D2047 James Machine

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Sound-Tec ASTM D6007 Formaldehyde

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Sound-Tec ASTM E648 Critical Radiant Flux

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Sound-Tec ASTM E662 Smoke Density Flaming

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Sound-Tec ASTM E662 Smoke Density Non Flaming

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Sound-Tec ASTM F1514 Heat

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Sound-Tec ASTM F1515 Light

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Sound-Tec ASTM F925 Regular

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Sound-Tec ASTM F963 Heavy Metals

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EN

Sound-Tec ASTM F970 00 Static Load

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Sound-Tec CPSC-C1001-09.3 Phthalates

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Studio Floating Floor ASTM D2047 James Machine

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Studio Floating Floor ASTM D6007 Formaldehyde

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Studio Floating Floor ASTM E2179 Concrete Slab Sound Test

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Studio Floating Floor ASTM E648 Critical Radiant Flux

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Studio Floating Floor ASTM E662 Smoke Density Flaming

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Studio Floating Floor ASTM E662 Smoke Density Non Flaming

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Studio Floating Floor ASTM E90 ASTM E492 Concrete Slab With Drop Ceiling Sound Test

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Studio Floating Floor ASTM F1514 Heat

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Studio Floating Floor ASTM F1515 Light

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Studio Floating Floor ASTM F925 Regular

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Studio Floating Floor ASTM F963 Heavy Metals

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EN

Studio Floating Floor ASTM F970 00 Static Load

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EN

Studio Floating Floor CPSC-C1001-09.3 Phthalates

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EN

InstaGrip ASTM D2047 James Machine

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EN

InstaGrip ASTM D6007 Formaldehyde

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PDF

EN

InstaGrip ASTM E2179 Concrete Slab Sound Test

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PDF

EN

InstaGrip ASTM E648 Critical Radiant Flux

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PDF

EN

InstaGrip ASTM E662 Smoke Density Flaming

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PDF

EN

InstaGrip ASTM E662 Smoke Density Non Flaming

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EN

InstaGrip ASTM E90 ASTM E492 Concrete Slab With Drop Ceiling Sound Test

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PDF

EN

InstaGrip ASTM F1514 Heat

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EN

InstaGrip ASTM F1515 Light

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EN

InstaGrip ASTM F925 Regular

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InstaGrip ASTM F963 Heavy Metals

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EN

InstaGrip ASTM F970 00 Static Load

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EN

InstaGrip CPSC-C1001-09.3 Phthalates

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EN

SurfaceGuard Sound Test 6" Concrete Drop

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SurfaceGuard Sound Test 6" Concrete No Drop

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Floating Floor Warranty Guide

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Glue Down Warranty Guide

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Looselay Warranty Guide

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Moldings Installation Guide

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Refund Policy Quick Reference Guide

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