Changed & Cancelled Orders

Do you need to cancel an order you’ve placed?

Here’s what to do.

Contact Urban Surfaces in one of three ways:

  • Email CustomerSupport@UrbanSurfaces.com
  • Call (800) 492-8722
  • In person at 2320 Railroad St., Corona, California

Order changes and cancellations

Pre-Shipment:

  • No fees for changes made before shipping

Post-Shipment:

  • Changes made after shipping are handled as a full order return or exchange