Changed & Cancelled Orders

To cancel an order, please contact us immediately.

Order cancellations may be submitted via email to CustomerSupport@UrbanSurfaces.com, by phone at (800) 492-8722 or in person at our California Headquarters located at 2380 Railroad St., Corona, CA 92878.

Pre-Shipment:

  • Changes requested prior to the order being shipped out will not incur any fees. 

Post-Shipment:

  • Changes requested after the order has been shipped will be treated as a full order return or exchange. 

Contact Information for all inquiries:

Email:
CustomerSupport@UrbanSurfaces.com

Phone: (800) 492-8722