To cancel an order, please contact us immediately.
Order cancellations may be submitted via email to CustomerSupport@UrbanSurfaces.com, by phone at (800) 492-8722 or in person at our California Headquarters located at 2380 Railroad St., Corona, CA 92878.
Pre-Shipment:
- Changes requested prior to the order being shipped out will not incur any fees.
Post-Shipment:
- Changes requested after the order has been shipped will be treated as a full order return or exchange.